Terms and Conditions

Last updated: 11 March 2025

Welcome to Centrepoint Lifestyle. These Terms and Conditions govern your use of our website and services. We've tried to keep these terms clear and straightforward, but if you have any questions, please don't hesitate to contact us.

 

1. Introduction

1.1 These Terms and Conditions ("Terms") apply to your use of the Centrepoint Lifestyle Ltd website (www.centrepointlifestyle.io) and all services we provide.

1.2 By accessing our website or using our services, you agree to these Terms. If you don't agree with any part of these Terms, please don't use our website or services.

1.3 We may update these Terms from time to time. We'll notify you of significant changes, but it's a good idea to check this page occasionally to ensure you're happy with any updates.

 

2. About Us

2.1 We are Centrepoint Lifestyle Ltd, a company registered in England and Wales (Company Number: 14836658).

2.2 Our registered address is 19 Westferry Road, London, England, E14 8GW.

2.3 You can contact us at [email protected].

 

3. Using Our Website and Services

3.1 Our website and services are designed to provide resilience programmes, courses, and resources to help individuals and organisations thrive.

3.2 You agree to use our website and services only for lawful purposes and in a way that doesn't impair their functionality or accessibility for others.

3.3 Prohibited activities include:

  • Using our website in any way that violates applicable laws
  • Attempting to gain unauthorised access to our systems
  • Introducing viruses, trojans, or other harmful material
  • Impersonating another person or entity
  • Harassing, bullying, or intimidating others
  • Using our content for commercial purposes without permission

3.4 For Corporate Clients: When purchasing services for your organisation, you confirm that you have the authority to enter into this agreement on behalf of your organisation.

 

4. Account Registration

4.1 To access certain features or services, you may need to create an account.

4.2 You're responsible for keeping your account information confidential and for all activity that occurs under your account.

4.3 We reserve the right to disable accounts that violate these Terms or appear to be creating risk or possible legal exposure.

 

5. Intellectual Property and Copyright

5.1 All content on our website and in our programmes—including text, graphics, logos, images, audio, video, course materials, worksheets, and software—is owned by or licensed to Centrepoint Lifestyle Ltd and is protected by copyright and other intellectual property laws.

5.2 You may access and view our content for personal, non-commercial use. You may not modify, reproduce, distribute, or use our content for commercial purposes without our written permission.

5.3 Specifically prohibited actions include:

  • Copying, reproducing, or downloading substantial portions of the website or course content
  • Repurposing our materials for your own courses, workshops, or commercial activities
  • Sharing your login credentials to allow others to access paid content
  • Creating derivative works based on our content
  • Presenting our content as your own (plagiarism)

5.4 If you're a coach, consultant, or educator, you may not incorporate our proprietary methods, exercises, or materials into your own services without explicit written permission.

5.5 If you provide feedback or suggestions about our services, we may use this feedback without any obligation to compensate you.

 

6. Purchases and Payments

6.1 By making a purchase, you agree to pay the specified fees.

6.2 All prices are in GBP unless otherwise specified and include VAT where applicable.

6.3 For subscription services, you authorise us to charge your payment method on a recurring basis until you cancel.

6.4 Our refund policy is outlined in our separate Refund Policy document, which forms part of these Terms.

 

7. Corporate Services

7.1 For business and corporate clients, we may provide customised services based on your organisation's needs.

7.2 Corporate services are subject to the 30-day assessment period described in our Refund Policy.

7.3 Custom programmes and materials developed for corporate clients remain the intellectual property of Centrepoint Lifestyle Ltd unless otherwise agreed in writing.

7.4 Corporate clients are responsible for ensuring that all participants comply with these Terms.

 

8. Disclaimer and Liability

8.1 Our services are provided for informational and educational purposes only. They are not intended to replace professional medical advice, diagnosis, or treatment.

8.2 We do not guarantee specific results from using our services. Results may vary based on individual effort, background, and other factors.

8.3 To the maximum extent permitted by law, we exclude all liability for:

  • Any direct, indirect, or consequential loss arising from your use of our website or services
  • Any reliance you place on information obtained through our website
  • Any loss of data, profits, goodwill, or business opportunity

8.4 Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation.

 

9. Privacy and Data Protection

9.1 We respect your privacy and are committed to protecting your personal data.

9.2 Our Privacy Policy explains how we collect, use, and protect your information. By using our website and services, you also agree to our Privacy Policy.

 

10. Termination

10.1 We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

10.2 All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

 

11. General Provisions

11.1 These Terms constitute the entire agreement between you and us regarding your use of our website and services.

11.2 If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

11.3 Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11.4 These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

12. Contact Us

If you have any questions about these Terms, please contact us at: