Your people are more than a metric.
We help organisations reduce hidden people costs
using the Centrepoint Method.
Your people are more than a metric.
Absenceis more than a percentage.
Turnoveris more than a KPI.
Burnoutis more than a buzzword.
Behind every number is a human being.
Experience across demanding organisations
British Army
Met Police
Furama
BritCham
Eastridge
People costs hide in plain sight.
What is it costing your business?
The number tells you what it costs. It doesn’t tell you why.
$310K–$576K
Estimated hidden people cost, a year
across a team of 84, before it ever appears as a single line on a report.
Turnover
Replacement, hiring and ramp-up costs associated with people who leave.
Absence
Working days lost above a healthy benchmark, and the cover they require.
Lost capacity & disengagement
The productivity gap between people who are present and people who are engaged.
Wasted spend
Benefit and wellbeing expenditure with little measurable return.
Illustrative model anchored to a reference team of 84 people at an average salary of $60,000. Each figure scales with your inputs.
What affects your people affects your business. How do we help you and your teams manage this? The Centrepoint Method.
Step 1: Identify.
Before we can help, we need to see what’s actually happening. Pulse is a short, confidential survey that shows us where the pressure is really building, team by team, not just what an annual engagement report tells you.
Once we can see it clearly, we know exactly where to act.
Step 2: Action.
Once we know what’s driving it, we put the right response in the right place. This is our offering, and how we help you.
What we do depends on what the data shows.
We look at what your people data actually shows and help you decide what matters most. No dashboard for its own sake, just priorities and the changes to back them.
Tap to closeOne to one coaching with our executive leadership expert, designed around your specific situation and needs.
Tap to closeWe sit down with your team to understand what’s going right and what’s going wrong within your culture. Then we come up with a course of action to make it better.
Tap to closeHands-on sessions built around the specific issue your team is facing right now. No generic training day, no filler.
Tap to closeBuilt To Last is our 12-week programme that works on your mind, body, behaviour, connection and purpose, so the change actually sticks.
Tap to closeImmersive retreats that get your leadership team out of the day to day, away from the business, to reset and reconnect properly.
Tap to closeThe founders
Meet Daniel and Lily.
Army Commando Officer · Defence Health & Wellbeing · Coach
Daniel built and lost a multi-million-pound business in his early twenties, then rebuilt through personal training and coaching.
He spent nearly a decade as an Army Commando Officer, leading soldiers through operations, deployments and demanding environments, then served as a Defence Health & Wellbeing Adviser and Level 4 nutritionist across a 3,000-person organisation.
Daniel’s path into Centrepoint was anything but linear.
In his early twenties, he built a multi-million-pound business, then lost it and found himself homeless. He rebuilt through personal training and life coaching.
He spent nearly a decade as an Army Commando Officer, commanding a squadron of 300 spread across 17 countries. He later became a Defence Health & Wellbeing Adviser and qualified Level 4 nutritionist, working across a 3,000-person organisation to support health, resilience and deployability.
That combination of lived experience, coaching and organisational leadership now shapes his work at Centrepoint: understanding the human behind the performance, not just the metrics.
Outside Centrepoint
Daniel competes in Brazilian Jiu-Jitsu, coaches adults’ and kids’ classes, and runs a men’s circle in central Vietnam.
Corporate Talent · Human Health · People Coach
Lily began in international recruitment and talent acquisition inside FTSE-listed businesses, seeing first-hand how organisations make decisions about people.
She then moved deeply into human health and behaviour, training across yoga, Ayurveda, naturopathy and movement.
Lily’s work sits at the intersection of people, health and behaviour.
She began her career in international recruitment and talent acquisition, working inside FTSE-listed businesses and seeing first-hand how organisations make decisions about people.
She later moved deeply into human health and development, training across yoga, Ayurveda, naturopathy, movement and wellbeing coaching. That combination now shapes her work at Centrepoint: helping organisations understand the individual behind the data and giving people the health literacy, self-awareness and knowledge needed to create lasting change.
Outside Centrepoint
Lily runs a women’s circle, is passionate about natural women’s health, and homeschools her children. Together with Dan, she runs couples workshops.
The people who built the Centrepoint Method are the people who deliver it.
Meet Daniel & Lily →
The whole human
The human does not reset at 9am.
Work affects life.
Life affects work.
If your wellbeing strategy only works at work, it does not work.
What are your numbers not telling you?
You told us you lead a team of 84. Left unseen, that could cost you $310K–$576K a year.
What is that doing to you as a leader?
See your hidden people costs →10 questions · 3 minutes · free and confidential.